celia grundman

ux researcher & strategist





I currently work for Clutch, an agency in Columbus, Ohio. My focus is in discovery and generative projects that set the course for long-term success. My clients have primarily been in the financial services sector, but I've also done work for real estate and retail clients.

I believe that good research is, at its core, about openness — openness to what others have to offer, openness to more fearless ideas, openness to embracing complexity and uncertainty. It's a kind of intellectual humility, the ability to accept new insights and adapt our viewpoints while still exercising judgment.

That's what I enjoy most in the process of research and design, using the principle of openness to bring people together — stakeholders, designers, users — to bridge siloes, challenge each other, and build new possibilities.

I can't share my work publicly because of NDAs, but if you're interested in learning more about what I've done, feel free to reach out via email or LinkedIn; I have some password-protected portfolio pieces I can share upon request.

résumé

education

Aug. 2015—May 2017

M.S. in human-computer interaction design

School of Informatics and Computing, Indiana University–Bloomington


Aug. 2010—May 2014

B.A. in journalism with a design/graphics specialization, B.A. in political science, certificate in political and civic Engagement, and minor in economics

Ernie Pyle School of Journalism, Indiana University–Bloomington

experience

July 2017—present

UX Researcher & Strategist

Clutch in Columbus, Ohio

  • Create research plans and timelines for generative, iterative, and evaluative phases of projects for a variety of clients
  • Synthesize and translate research findings into strategic and tactical recommendations for clients
  • Design high-level concepts and artifacts to illustrate recommendations
  • Plan and facilitate workshops to foster alignment, generate new ideas, and help clients prioritize and decide on courses of action
  • Facilitate stakeholder interviews to understand goals and ensure alignment
  • Manage communications with clients and ensure delivery requirements are met or exceeded and on time

Aug. 2016—Dec. 2016

Interaction Design Practice Mentor

School of Informatics and Computing, Indiana University–Bloomington

  • Mentored teams of first-year graduate students, helping them to consider application of research/ideation approaches
  • Critiqued project presentations and provided feedback on deliverables

June 2016—Aug. 2016

Data + Taxonomy UX Intern

XO Group, Inc. in Austin, Tex.

  • Interviewed stakeholders and conducted research to understand varying needs of multiple departments for a data visualization project; developed working prototype of interactive data visualization tool for analyzing taxonomies
  • Conducted usability tests on various topics in addition to main project

Aug. 2015—May 2017

Promoting Inclusivity in Technology Workshop Facilitator

School of Informatics and Computing, Indiana University–Bloomington

  • Worked with committee to design and deliver highly interactive inclusion workshops to students and staff
  • Assisted with research and event efforts related to a seed fund received from NCWIT

Nov. 2014—Aug. 2015

Assistant Editor

Association of College Unions International in Bloomington, Ind.

  • Managed ACUI’s blog, the Commons; helped writers craft their articles
  • Designed and edited various other publications for both web and print
methods
  • Contextual Inquiry
  • Interviewing
  • Participatory Design
  • Workshops
  • Card sorting
  • Recruiting screeners
  • Competitive analysis
  • Surveys
  • Personas
  • Journey mapping
  • Storyboarding
  • Sketching
  • Wireframing
  • Prototyping
  • Iterative testing
  • Usability testing
tools
  • Sketch
  • InVision
  • InDesign
  • Photoshop
  • Excel
  • Optimal Workshop
side interests
  • Circular design
  • Tangible computing
  • Speculative design